——————— Quality Control ——————
| MSE has established a strict and scientific quality management system, to control the quality comprehensively with advanced methods. We have set up a quality management team responsible for the establishment, standardization and improvement of the quality system. | |
Select Qualified Supplier:
MSE sources components from qualified and reliable vendors and all these suppliers will be continuously evaluated, classified and monitored.
Before becoming a qualified potential supplier, MSE needs the supplier submits a completed documentation to have a compressive background understanding.
After above qualification accepted by MSE, we will have an on-site visit to supplier making sure of the supplier’s quality control, management system, business policy, ordering procedures and after service etc.
Only if the new vendors can meet our standards for service, delivery and quality, MSE can start business with the new vendors.
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Visual Inspection:
With years of knowledge on counterfeit prevention, our visual inspection includes.
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Function Test:
For Level 10 parts like CPU, Memory module, LCDs, SSD, HDD, MSE can perform function test upon request with corresponding and software.
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Professional Test:
To avoid the loss caused by counterfeit and refurbished materials from open market, MSE cooperates with the third party authorized testing organizations like WHITE HORSE Lab, CECC Lab, South China Testing, and other test labs to provide the professional testing services.
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RMA Issue： |
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| Should you have doubts with the materials supplied by us, please contact the corresponding sales representative and provide following documents and information to have our timely solutions. MSE will provide positive solutions within 24 hours after receiving customer's RMA. | |
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1. Please provide us the quality report so MSE will contact corresponding manufacturer, and authorized distributor to consult quality issues and eliminate potential risks.
2. Please provide us the samples of doubtful items so MSE will summit them to the original manufacturer or professional third-party testing organizations for detailed testing and analysis to find the roots of quality problems.
3. If the parts confirmed defective, MSE promises a full recall of the goods and bears all the transportation costs.
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